FAQ

The trees I want are sold out, is there a waitlist?

Yes, there is a waitlist! If the tree(s) that you would like are sold out, you may fill out this form to be added to the waitlist. The waitlist requests will be fulfilled in the order they were received. There is no guarantee a tree will become available for you via the waitlist.  You will be notified via the email supplied if you have been selected by: May 1st. 

How many trees can I purchase?

All participating property owners may order one (1) tree per property.

How much do the trees cost?

Trees cost $80 each. You will also receive a bag of mulch and a tree owner's manual with your tree at pick up. There is a discount available for some residents in the environmental justice priority areas, those that qualify and are selected will be notified if they are to receive the discounted price ($40). 

How do I pay for my tree? 

Click the Account tab (top-right of the page on a computer, or use the Menu bars on a mobile device). Create a customer account. 

On a mobile device, you can navigate around the sale website from the homepage or use the triple-bar icon at the top-left corner of each page.

Once you have selected the tree, hit add to cart. Use the cart icon (top right) to review your choices and check out. You will receive a confirmation email from Tree Trust after you complete your order.  

If you would like to pay by cash or check, please contact us at 612-750-6840 to arrange for payment.

Can I get a refund?

Refunds are not available after May 15th, when the tree sale officially closes. 

Can you help me select the best tree for my property?

Absolutely! For recommendations for trees, email us at city_trees@treetrust.org and Tree Trust's Community Forestry Department will be in contact with you. 

What do I need to do before I plant my tree?

It's the law to call Gopher State One Call at least three days before digging at 651-454-0002. They will mark buried utility lines for your safety. Also, check with City staff 763-593-8030 if you are planning to plant a tree within 15 feet of a public street, sidewalk or property line.

Is it difficult to grow a tree?

No! All you need is a good plan for the mature size of your tree. Be sure to check the plant profile for each tree to ensure you have adequate space!

After proper planting (we'll provide you with handouts and video information on how to plant successfully), watering is the next most important part of keeping a tree happy! Be sure to water it at least once a week during the growing season when it hasn't rained a measurable amount. A 5-gallon bucket poured slowly near the trunk goes a long way! While you're at it, give your other trees a drink too! 

Where can I plant my tree?
You must plant your tree on your own private property - not on the boulevard (area between sidewalk and street) or, if there isn't a sidewalk, not within the City right of way (approximately 15 feet behind the curb).

How long can the tree wait to be planted?
These trees have lived most of their lives in containers, so a few more days won't be an issue; however, it is best to plant your tree before the summer heat. The sooner you plant the tree, the better. Remember to water your tree daily until you plant it. Once planted, you should water it at least weekly up until first frost. 

Do you have any tips about planting my tree?

Yes – check out this flyer  and video. Also, a brochure detailing proper planting methods will be available when you pick up your tree. Please read through it before you plant your tree.

What if I don't pick up my tree?
There will be no refunds for trees that are not picked up or do not survive after being removed from the pick-up location. 